Shipping policy

SHIPPING POLICY
Last updated: June 2026

WHERE WE SHIP
We ship to all 50 US states, including Alaska and Hawaii. International shipping is coming soon — sign up for our newsletter to be notified when we launch.

SHIPPING COSTS
• Orders $50 and above: FREE standard US shipping
• Orders under $50: $5.95 standard US shipping
Shipping cost is calculated automatically at checkout based on your order subtotal — no hidden fees.

PROCESSING TIME
Most orders are processed and shipped within 1–2 business days. Orders placed on weekends or US holidays ship the next business day.

DELIVERY TIMES (after shipping)
• Standard US (continental): 3–7 business days
• Alaska & Hawaii: 5–10 business days

Note: delivery times are estimates from our shipping carriers (USPS, UPS) and not guaranteed. Most customers receive their order within the listed window.

TRACKING
You'll receive a tracking number by email the moment your order ships. Click the link to follow your package in real time.

ORDER ISSUES
• Wrong address? Email support@majerix.com within 1 hour of ordering. Once shipped, address changes go through the carrier (we'll help reroute).
• Lost or stuck package? Email us — we'll file a claim with the carrier and either reship or refund.
• Damaged in transit? Email a photo within 7 days of delivery — we replace free of charge, no return needed.
• Wrong item received? Same as damaged — email a photo and we ship the right one immediately.

UNDELIVERABLE PACKAGES
If a package is returned to us because the address was incorrect or no one was home to receive it, we'll contact you to reship. You'll cover the new shipping cost in this case.

CONTACT
support@majerix.com — we usually reply within 4 hours, by a real human who knows the product.