FAQs

Is the flame real?

No — Auraline uses a soft LED flame combined with cool ultrasonic mist to recreate a realistic flame visual. It's 100% safe around kids, pets and bedding.

How long does one fill last?

Around 7–10 hours in continuous mode and 12–14 hours in intermittent mode. Most users get a full night plus a calm morning.

Which oils should I start with?

For sleep, start with Lavender or our Sleep Trio (Lavender + Chamomile + Cedarwood). For energy, Grapefruit and Rosemary are crowd favorites.

Is it noisy?

Nearly silent — under 24 dB, quieter than a whisper.

Does it really help with sleep?

78% of customers report falling asleep faster after one week of nightly use.

What if I don't love it?

We offer a 30-day money-back guarantee, no questions asked. Email support@majerix.com.

How long does shipping take?

Free US shipping on orders over $50. Most orders arrive in 3–6 business days from our US warehouse.

Can I use my own essential oils?

Yes — Auraline is compatible with any pure essential oil. We strongly recommend therapeutic-grade oils (like Auraline's) to avoid clogs.